616ph Privacy Policy: How We Handle Your Data

Introduction

616ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy of everyone who uses our online gaming platform. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit 616ph, create an account, or use any of our services.

This policy applies to all players and visitors accessing 616ph from the Philippines. It covers data collected through our website and mobile browser interface. By continuing to use 616ph after this policy is published, you accept the practices described here.

We may update this Privacy Policy periodically. Where changes are material, we will notify registered players through their registered email address or via an in-platform notification. The "last updated" date at the top of this page will always reflect the most recent revision.

Information We Collect

The type of personal information we collect depends on how you interact with 616ph. Below is a summary of the main categories:

We collect only what is necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and KYC compliance.

How We Use Your Information

Personal information collected by 616ph is used for the following purposes:

• Account creation and management — to register your account, verify your identity, and maintain accurate records.
• KYC and age verification — to confirm you are at least 21 years of age and meet the eligibility requirements to use the platform.
• Payment processing — to facilitate deposits and withdrawals in Philippine Peso (PHP) through supported local payment methods.
• Platform operation and security — to detect and prevent fraud, abuse, money laundering, and other prohibited activities.
• Customer support — to respond to your enquiries, resolve disputes, and provide assistance related to your account or transactions.
• Legal and regulatory compliance — to meet applicable obligations under Philippine law, including record-keeping and reporting requirements.
• Platform improvement — to analyse usage patterns, identify technical issues, and improve the overall experience on 616ph.
• Responsible gaming — to monitor account activity for signs of problematic play and provide relevant support tools where appropriate.

We do not use your personal data for automated decision- making that produces legal effects or significantly affects you without a human review process.

Legal Basis for Processing

616ph processes your personal data on the following legal grounds:

• Contractual necessity — processing required to fulfil our obligations under the account agreement, including registering your account, processing transactions, and providing platform access.
• Legal obligation — processing required to comply with applicable Philippine laws, including anti-money laundering regulations and identity verification requirements.
• Legitimate interests — processing carried out to protect the security and integrity of the platform, detect fraud, and improve our services, where these interests are not overridden by your rights.
• Consent — where you have given explicit consent for specific processing activities, such as receiving promotional communications. You may withdraw consent at any time by contacting us at [email protected].

Sharing Your Information

616ph does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment providers — we share the minimum necessary financial details with Philippine payment partners to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification services — where third-party KYC tools are used to verify identity documents, relevant data is shared strictly for that purpose.
• Legal authorities — we may disclose personal data to law enforcement agencies, government bodies, or courts in the Philippines where required by law or in response to a valid legal order.
• Fraud prevention — in cases of suspected fraud or money laundering, relevant data may be shared with financial crime prevention services or regulatory bodies as required.
• Service providers — we engage trusted third-party vendors who support our platform operations, such as hosting and analytics providers. These parties are contractually restricted from using your data for any purpose other than providing services to 616ph.

All third parties who receive your data are required to handle it securely and in accordance with applicable data protection laws. We do not allow them to use your personal information for their own marketing or commercial purposes.

Cookies and Tracking

616ph uses cookies and similar tracking technologies to support the operation of the platform. Cookies are small data files stored on your browser that help us recognise your session, maintain your login state, and understand how players navigate the site.

The types of cookies we use include:

• Essential cookies — required for the platform to function. These enable core features such as account login, session management, and security checks. They cannot be disabled without affecting platform functionality.
• Analytics cookies — used to understand how visitors interact with 616ph, including which pages are visited most and where users drop off. This data is aggregated and does not identify individual players.
• Preference cookies — used to remember your settings and preferences to improve your experience on return visits.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain parts of the platform from working correctly. We do not use third-party advertising cookies or share tracking data with ad networks.

Data Security

Protecting your personal information is a priority for 616ph. We implement a range of technical and organisational security measures to safeguard data against unauthorised access, loss, or misuse.

• All data transmitted between your device and 616ph is encrypted using SSL (Secure Socket Layer) technology.
• Account access is protected by password authentication and OTP (One-Time Password) verification for additional security.
• Player data is stored on access-controlled servers with restricted internal access on a need-to-know basis.
• We conduct regular reviews of our security practices and systems to identify and address potential vulnerabilities.

While we take reasonable steps to protect your information, no online platform can guarantee absolute security. If you suspect that your 616ph account has been compromised, please contact us immediately at [email protected] so we can take prompt action.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as required by applicable law. The specific retention period may vary depending on the type of data and the purpose for which it was collected.

For example, transaction records and identity verification documents may be retained for a defined period following account closure to comply with anti-money laundering and financial record-keeping obligations under Philippine law. Communications with our support team may be retained for a period to support dispute resolution and service improvement.

Once the applicable retention period has passed and there is no legal requirement to retain the data, we securely delete or anonymise it.

Your Rights

As a player on 616ph, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — if any of your personal information is inaccurate or incomplete, you may request that we correct it.
• Right to erasure — you may request the deletion of your personal data. This right is subject to our legal and regulatory obligations that may require us to retain certain records.
• Right to restriction — in certain circumstances, you may request that we restrict the processing of your data while a concern is being resolved.
• Right to data portability — where technically feasible and legally applicable, you may request a machine-readable copy of personal data you have provided to us.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request promptly and respond within a reasonable timeframe. We may need to verify your identity before actioning any data-related request.

Philippines Data Protection

This Privacy Policy is intended to align with applicable data protection principles under Philippine law. 616ph processes the personal data of players based in the Philippines, and we are committed to handling that data responsibly and in accordance with the expectations of our local players.

If you believe your data privacy rights have been violated, you have the right to raise a concern with the relevant data protection authority in the Philippines. We encourage you to contact us first at [email protected] so we have the opportunity to address your concern directly.

Contact and Data Enquiries

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, our team is ready to help.

For concerns specifically related to responsible gaming or account self-management, you can also visit our Responsible Gaming page for additional guidance and tools.